Date of Last Revision: April 17, 2026
These Terms of Service apply if you are resident in the European Union or European Economic Area (“EU”) or the United Kingdom (“UK”). If you reside in any other part of the world then our US & Rest of World Terms found at https://www.mixbook.com/main/terms will apply.
These Terms of Service govern both (i) your access to and use of the Mixbook online platform and any membership or subscription or digital features made available through the Service, and (ii) any purchase of physical goods or other products you order through the Service. Different sections of these Terms of Service apply depending on whether you are purchasing goods, registering for digital services, or both. Certain features may be subject to additional terms. Where applicable, those terms form part of this Agreement.
Interactive Memories, Inc. a U.S. company incorporated in Delaware with registered address at 2000 Broadway Street, Redwood City, CA94063 (together with its corporate affiliates, “Mixbook,” “we,” “us,” “our”) provides its online, collaborative publishing and other services to you through its website located at www.mixbook.com (the “Site”), its mobile application (the “App” or “Mixbook App”), and through its related services (collectively, such services, including any new features and applications, the Site and the App, the “Service(s)”), subject to these Terms of Service.
By accessing or using the Service, you (the “User”) agree that you have read, understand and agree to be bound by these Terms of Service (“Terms of Service” or “Agreement”), whether or not you are a Member (as defined below) of the Service and whether or not you submit any content, text, information, photos, video, audio, images or graphics through the Service (collectively the "Member Content").
We may amend these Terms of Service from time to time. Where we make material changes, we will provide reasonable advance notice (for example, by email or prominent notice on our Site). If you do not agree to these or any changes to the Terms of Service, you must stop use or access to the Service. Your continued use after the date any such changes become effective constitutes your acceptance of the New Terms of Service.
The Service is intended solely for individuals who are at least eighteen (18) years old. By accessing or using the Service, you represent and warrant that you are eighteen (18) years old or over. The Service may not be accessed or used by any person under the age of eighteen (18). If you are using the Service on behalf of an entity or organisation (such as your employer), you represent and warrant that you are authorised to act on behalf of that entity or organisation, including to agree to and comply with these Terms of Service and submit and pay for orders via the Service.
Mixbook recognizes that users may upload photographs and content featuring individuals under eighteen (18) years old. We take the protection of children seriously. You may only upload images or other content featuring individuals under 18 years old where you are the individual’s parent or legal guardian or have obtained all necessary permissions from the parent or legal guardian.
When you sign up for an account you become a registered member (“Member”), you will be asked to choose a unique password. It is your responsibility to maintain the confidentiality of your password. You agree not to use or attempt to use the account, email address or password of any other Member at any time. You are solely responsible for all activity by anyone using your account and/or password. If you suspect unauthorised use of your account or your password, please contact us at hello@mixbook.com.
Mixbook offers different tiers of subscription plans, as set out on the Site or within the Mixbook App from time to time. The features, pricing, subscription term (monthly or annual) and terms applicable to each subscription tier are as displayed at the time you subscribe. Mixbook reserves the right to introduce, modify, or remove subscription tiers at any time in accordance with the notice provisions set out in these Terms of Service.
All subscriptions automatically renew at the end of each subscription term for a further equivalent term at the then-current price, unless you cancel before your renewal date in accordance with these Terms of Service. It is your responsibility to cancel your subscription before your renewal date if you do not wish to be charged for the next term.
Mixbook will send you a reminder before your subscription renews:
You have a cooling off period of 14 days from the start of your subscription and each renewal of your subscription in which you are entitled to cancel your subscription. If you exercise your right to cancel during the cooling-off period, you will receive a refund of any renewal payment made, less an amount proportionate to the percentage of the included allowances or credits (such as memories) under your applicable subscription or service plan that have been consumed prior to cancellation (where permitted by applicable law).
Mixbook reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) for operational, security or legal reasons.
You acknowledge that Mixbook may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other Content will be retained by the Service and the maximum storage space that will be allotted on Mixbook’s or its third-party service providers’ servers on your behalf. You agree that Mixbook has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. The Service is not designed for long-term archival or backup unless such functionality is otherwise expressly offered via the Service. You must maintain your own copies of all your Member Content. You acknowledge that Mixbook reserves the right to change these general practices and limits at any time, in its sole discretion, provided that Mixbook will provide notice to you if any material changes are made.
Certain features allow creation or joining of shared spaces (“Connections”), or the ability to share your Member Content with other people on or via the Service. When you share Member Content with Connections or another individual, you authorise the then-current Connections or individual a right to view, play and display the applicable Member Content. If you later leave a Connection, or unshare Member Content with an individual, they will no longer be able to see your Member Content within the Service.
To order any books or other products or services, you must be at least eighteen (18) years of age or the applicable age of majority in your jurisdiction and must provide a valid payment method that is accepted by us. For example, if you pay by credit card, you will be required to give us a valid credit card number (Visa, Mastercard, American Express, or any other issuer then accepted by us) and associated payment information at the time you order books or any other products hereunder, including all of the following:
You represent and warrant to Mixbook that such information is true and that you are authorised to use the payment instrument. The list of currently accepted payment methods will be provided to you at checkout, and we reserve the right to change this list of accepted payment methods in the future. By providing Mixbook with your payment information, you agree that Mixbook is authorised to immediately charge that payment method (or have its Payment Processors (as defined below) do so) for all fees and charges due and payable to Mixbook as a result of your purchase of any books or other products. Mixbook reserves the right, at any time, to change its prices and billing methods for books and other products sold, either immediately upon posting on the Service or by e-mail delivery to you. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount.
Any credit issued to you by Mixbook has no cash value and is not exchangeable as cash. Mixbook credit may be redeemed towards future purchases using your Mixbook account, and your Mixbook credit will be automatically applied in the checkout process. You can view your Mixbook credit under your My Account section.
You agree to pay all fees and charges incurred in connection with your orders and purchases (including any taxes imposed on your orders and purchases, including, but not limited to, applicable shipping fees, sales, use, custom or value-added taxes) at the rates in effect when the charges were incurred.
Subscription pricing is set by Mixbook and displayed in the relevant app store (for example, the Apple App Store or Google Play Store or such other app store as applicable (each, an "App Store”)). Prices may change from time to time. The App Store governs the presentation of pricing and any applicable taxes. Please refer to the relevant App Store for current pricing information. Subscriptions are offered either on a monthly or annual basis across different subscription tiers, as set out on the Site or within the Mixbook App from time to time. Each subscription will automatically renew at the end of its applicable term (monthly or annual) at the then-current subscription price unless you cancel before your renewal date through the relevant App Store. You will be notified of the applicable subscription term and price at the point of subscribing. Subscription fees for App Store purchases are billed and managed directly by the relevant App Store in accordance with their terms and policies.
Fees for subscriptions and for goods and services may change from time to time. For subscriptions purchased through an App Store, pricing is governed by the relevant App Store and you should refer to your App Store account for current pricing information.
Mixbook may automatically charge and withhold such fees and charges for orders to be delivered to addresses within any jurisdictions where Mixbook deems such fees and charges are required. When you order books or other products for overseas delivery, shipments may be subject to import duties and taxes, which are levied when the package with the books or products arrives at the destination that you specified. Any charges for customs clearance shall be borne by you, as Mixbook has no control over such charges and cannot foresee the amount charged (if any). You agree that you are the importer of record for goods and services you order and you shall comply with all laws and regulations of the destination country.
Payments are processed by third-party payment processors. Mixbook does not store full payment card details.
If you purchase a subscription to any feature of the Service through an App Store (including but not limited to the Apple App Store or Google Play Store), payment for that subscription will be processed by the relevant App Store provider. All billing, renewals, cancellations, and refunds for subscriptions purchased via an App Store are handled exclusively by the relevant App Store in accordance with its own terms and policies. You may manage or cancel your subscription at any time using the subscription management controls available within the relevant App Store. Mixbook does not have access to your payment information for App Store purchases and cannot manage, modify, or cancel such subscriptions on your behalf. If you wish to request a refund for an App Store subscription, you must do so directly through the relevant App Store.
To facilitate payments via bank account, credit card, or debit card, we use Stripe, Inc. and its affiliates (“Stripe”), a third-party payment processor (Stripe and together with the applicable App Store provider, the “Payment Processors”). These payment processing services are provided by Stripe and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe’s Global Privacy Policy available at: https://stripe.com/privacy (collectively, the “Stripe Agreements”). By agreeing to these Terms of Service, Users that use the payment functions of the Service also agree to be bound by the Stripe Agreements, as the same may be modified by Stripe from time to time. You hereby authorise Stripe to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact Stripe for more information. Mixbook assumes no liability or responsibility for any payments you make through the Service.
Cancellations and Refunds
You may cancel your subscription at any time before your renewal date through the App Store or platform through which you purchased your subscription. Cancellation must be managed by you directly in the relevant App Store. If you cancel your subscription before the end of your current subscription term:
For the avoidance of doubt, if you purchase an annual (12-month) subscription and cancel after two months, you will continue to have access to the Service under that subscription for the remaining ten months of the annual term, but your subscription will not renew at the end of that term. Cancelling does not entitle you to a refund for the unused portion of your subscription.
If you wish to request a refund in connection with a subscription purchased through an App Store, you must submit your refund request directly to the relevant App Store in accordance with their policies. Mixbook is not able to process refunds for subscriptions purchased through an App Store. Mixbook's refund policy (as set out in the Consumer Cancellation Rights, Returns and Refunds section below) applies only to purchases made directly through Mixbook (not to any subscriptions made through an App Store).
Mixbook reserves the right to suspend your access to the Service (in whole or in part), with or without prior notice, where:
Where Mixbook suspends your access, we will, where reasonably practicable and permitted by law, notify you of the reason for suspension. Suspension does not affect any accrued payment obligations. If your access is suspended due to a breach of these Terms of Service, you will not be entitled to a refund for any prepaid subscription fees.
This Agreement shall remain in full force and effect while you use the Services or are a Member. Mixbook may terminate or suspend your subscription in accordance with these Terms of Service. You understand that termination of this Agreement and your account may involve deletion of your Mixbook information from our live databases as well as any Member Content that you have uploaded to the Service or created on the Service using your account.
Upon termination of your subscription (whether by cancellation, expiry, or otherwise):
You must notify us in writing within seven (7) days after receiving your credit card statement, or within such longer period of time as may be required under applicable law, if you dispute any of our charges on that statement or such dispute will be deemed waived. Such notification shall be sent to support@mixbook.com.
Subscriptions and Renewals
You may have the right to cancel your subscription within a cooling-off period following the start of your subscription or a renewal. We will notify you of any such right and how to exercise it.
Order Cancellations
Products are made to your specification, and are personalised, so you are not entitled to cancel your order. By placing an order for personalised goods, you agree to Mixbook beginning production immediately and acknowledge that you will not any cancellation rights. We are unable to cancel or refund orders for personalised products where the error results from information you have provided (for example, spelling errors) or where you have changed your mind. Nothing in this section affect any statutory rights you may have for faulty, damaged or misdescribed goods. All sales are subject to Mixbook’s then-current return policies, as posted on the Returns page.
Defective Goods
Consumer laws require that goods must be as described, of satisfactory quality and fit for purpose. Where digital content or services are supplied, they must conform to the contract and be provided with reasonable care and skill. If products are faulty, not as described, or do not conform to the contract, you may be entitled to a repair, replacement, price reduction or refund in accordance with your legal rights.
Refunds
Where you are entitled to a refund, refunds will be processed using your original payment method unless otherwise agreed. Refunds will be issued without undue delay and in any event within 14 days. No fees will be charged for processing a cancellation or refund.
We will deliver your order to the address you provide at checkout. The goods become your responsibility once you (or someone you authorise) receive them. If the goods are lost or damaged before they are delivered to you, we are responsible and will resolve the issue in line with your legal rights. Ownership of the goods passes to you once we have received full payment.
You understand that the Service is available for your personal, non-commercial use only. Unless otherwise expressly authorised herein or in the Service, you agree not to display, distribute, licence, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise use or exploit any portion of the Service for any commercial purposes.
You agree not to scrape, harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for any commercial purpose, for sending unsolicited emails or other unsolicited communications. Additionally, you agree not to use automated scripts to collect information from the Service or for any purpose. You further agree that you may not use the Service in any unlawful manner or in any other manner that could damage, disable, overburden or impair the Service. In addition, you agree not to use the Service to:
If you are blocked by Mixbook from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network).
We have the right, but not the obligation, to monitor Content that is uploaded, stored, posted or transmitted to or via the Service to determine compliance with these Terms of Service and any operating rules established by use and to satisfy any law, regulation or request from a government or regulatory body. Although we have no obligation to monitor, screen, edit or remove any of the Content posted or uploaded, stored, posted or transmitted to or via the Service, we reserve the right, and have absolute discretion, to screen, edit, refuse to post or remove without notice any Content uploaded, stored, posted or transmitted to or via the Service at any time and for any reason. Mixbook does not undertake general monitoring of Member Content and does not proactively review all content uploaded to the Service. However, Mixbook may review, investigate, remove or restrict access to content where we become aware of potential violations of these Terms of Service or applicable law, including through reports from users, partners or authorities.
All content on the Service, including but not limited to design, text, graphics, templates, layouts, tools, other files, and their selection and arrangement (the "Content"), and all intellectual property rights in the Services (excluding your Member Content) are the property of Mixbook or its licensors. All rights reserved. The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without Mixbook's prior written permission under a separate agreement, except that the foregoing does not apply to your Member Content that you transmit or make available through the Service in accordance with these Terms of Service. You may download or print a copy of any portion of the Content solely for your personal, non-commercial use in connection with your permitted use of the Service, provided that you keep all copyright or other proprietary notices intact. You may share Content with others only if and to the extent that the Service provides features for such sharing. Any other use of the Content is strictly prohibited.
In addition, the Service may offer features that generate certain Content (using artificial intelligence, proprietary algorithms and other technology) that may include certain of your Member Content, including movies, magazines, images and/or compilations that contain quotes, scripts, sequences and other creative elements ("Service-Generated Content"). Mixbook retains all ownership rights in and to Service-Generated Content (for clarity, excluding any of your Member Content included therein). You are granted a personal, non-exclusive, non-transferable, non-commercial licence to view and use Service-Generated Content through the Service for your personal purposes only. Service-Generated Content that is not available for download remains accessible to you solely through the Service interface and may not be extracted, reproduced, or distributed outside the Service without Mixbook’s prior written consent.
All trademarks, logos, trade dress and service marks on the Service (collectively, the “Mixbook Trademarks”) are the sole property of Mixbook or its licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Mixbook under a separate agreement. Nothing in these Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of Mixbook Trademarks displayed on the Service without our prior written permission in each instance. All goodwill generated from the use of Mixbook Trademarks will inure to our exclusive benefit.
The technology and software underlying the Service or distributed in connection therewith is the property of Mixbook (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicence, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Mixbook.
If you believe that any content available on the Service is illegal or infringes your rights, please review Mixbook’s Copyright and Illegal Content policy. To the fullest extent under applicable law, Mixbook shall not be liable for any Content of any third parties (including users), including for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. You acknowledge that Mixbook does not pre-screen Content, but that Mixbook and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service (including any Member Content). Without limiting the foregoing, Mixbook and its designees will have the right to remove any Content (including Member Content) that violates these Terms of Service or is deemed by Mixbook, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.
The Service may provide access to licensed audio tracks (including royalty-free or rights-managed music) solely for use within the Service, Service-Generated Content and/or your Output (as defined below). Unless expressly permitted, you may not use such tracks (or derivatives) outside the Service, resynchronise them, or exploit them commercially. External sharing (e.g., on social platforms) may require separate music rights from rights holders.
You are solely responsible for your Member Content. You represent and warrant that your Member Content complies with these Terms of Service , does not infringe third-party rights and does not contain unlawful or harmful material. We may review, remove or restrict Member Content where reasonably necessary to enforce these Terms of Service or comply with applicable law. Except for the rights granted in this Agreement, as between Mixbook and you, you own and retain all rights in your Member Content. You grant to Mixbook a non-exclusive, and royalty free license to use, reproduce, and otherwise engage in any other actions with respect to your Member Content (a) to provide and operate the Service (including fulfilling orders for physical products); (b) to provide, develop and improve the Service and other offerings of Mixbook and/or its partners; and (c) as further set forth in our Privacy Policy. You may opt out of our use of your Member Content to train models through your account settings. Even if you opt out, Mixbook may continue to use your Member Content for model training (1) when you provide feedback to us regarding such Member Content, or (2) when your Member Content is flagged for safety review to improve our ability to detect harmful content or enforce our policies. You also agree that Mixbook may remove metadata associated with your Member Content. You assume all risk associated with your Member Content and the transmission of your Member Content and you have sole responsibility for the accuracy, quality, legality, and appropriateness of your Member Content. You confirm that you have obtained any necessary consents from identifiable individuals appearing in your Member Content, including from a parent or guardian where required.
You hereby consent to the use of your likeness, and you represent and warrant that you have obtained the written consent, release, and/or permission of every identifiable individual who appears in Member Content you submit to use such individual’s likeness, for purposes of using and otherwise exploiting the Member Content you submit in the manner contemplated by these Terms of Service, or, if any such identifiable individual is under the age of eighteen (18), you have obtained such written consent, release and/or permission from such individual’s parent or guardian (and you agree to provide to us a copy of any such consents, releases and/or permissions upon our request). If you do submit a submission that contains the likeness of an identifiable individual under the age of eighteen (18), we strongly encourage you not to include any identifying information (such as the individual’s name or address) with such Member Content.
You hereby authorise Mixbook and their third-party service providers to collect and analyse Member Content and other data and information relating to the Service and related systems and technologies and derive statistical and usage data relating thereto (collectively, “Usage Data”). Mixbook may use Usage Data for any purpose in accordance with applicable Law and our Privacy Policy.
Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service (“Submissions”), provided by you to Mixbook are non-confidential and Mixbook will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you.
You acknowledge and agree that Mixbook may preserve Member Content and may also disclose Member Content in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable law, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Mixbook, its users, or the public. You understand that the technical processing and transmission of the Service, including your Member Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. You are responsible for maintaining the necessary network connectivity and internet access required to access and use the Services.
Certain features of the Service permit you to provide prompts or other input (collectively, “Input”) in order to receive output (including transcripts) based on such Input and your Member Content that is generated by our artificial intelligence Member Content creation tools available via the Service (“Output”). For clarity, Output does not include Service-Generated Content. By using such features, you expressly consent to Mixbook and its service providers processing your Input to generate Output. You agree not to state or suggest that Output was human-generated when it is not. We claim no ownership rights in and to any Output. You are responsible for all Input and for ensuring that your Input is not designed or intended to produce Output that violates any applicable law or these Terms of Service. You must review all Output to ensure that it does not violate any applicable law or these Terms of Service, and if you believe it may then you must immediately delete such Output. Output is deemed to be part of your Member Content for purposes of these Terms of Service. You authorise Mixbook to send your Input and receive Output via service providers and agree that such service providers may log or retain information as described in any Additional Terms which relate to them. In addition, you will comply with any Applicable Terms in connection with your generation of Output.
Due to the automated content generation, Service-Generated Content and Output may not be unique across users and the Service may generate the same or similar output for you, Mixbook or a third party. Other users may also provide similar Input and receive the same or similar Service-Generated Content and Output. Responses that are requested by and generated for other users are not considered your Output. You agree that Mixbook shall not be liable if any Service-Generated Content or Output that is generated in an automatic manner infringes any intellectual property or other rights.
Use of the Service may in some situations result in incorrect Service-Generated Content or Output that does not accurately reflect real people, places or facts. You agree to evaluate and be responsible for the accuracy of any Service-Generated Content and Output as appropriate for your use case.
The Service may include the use of AI in various other ways. For example, the Service may provide AI-powered tools for use by you and other users in the creation, manipulation, and submission of Member Content, and we may use AI-powered chatbots to interact with you for customer support or otherwise in connection with the Service. As to any such AI features and functions of the Service (the “AI Features”), you agree that: (i) you will use each AI Feature only for the purposes for which Mixbook provides that AI Feature, (ii) while we and our vendors attempt to provide helpful and accurate results, you understand that AI Features may provide information or results that are inaccurate, unexpected, or even offensive, and (iii) you will not rely on any AI Feature to provide accurate results without separately confirming such results for yourself. Any content or information that you submit to an AI Feature constitutes Member Content and, among other things, is subject to our Privacy Policy.
Mixbook is not liable for inaccuracies in responses, technical interruptions, or decisions made based solely on interactions with AI Features. For matters requiring legal, financial, medical, or similar advice, consult appropriate professionals. If you have complex issues with the Service, those may not be suitable for AI Features, and you should request human assistance.
Certain AI Features are powered by third-party artificial intelligence service providers. Mixbook may apply automated safeguards, filters and monitoring tools (including those provided by such third parties) to detect and prevent unlawful or harmful content. However, no automated system is error-free. Users remain solely responsible for their Input and Output and for ensuring compliance with these Terms of Service and applicable law.
You acknowledge and agree that, in addition to the limitations and restrictions set forth in these Terms of Service, there are numerous limitations that apply with respect to Service-Generated Content and Output, and any other results of AI Features, due to the fact that they are automatically generated, including that (a) they may contain errors or be misleading, (b) AI systems are based on predefined rules and algorithms that can result in repetitive or formulaic content, (c) AI systems can struggle with understanding nuances, which can result in Service-Generated Content or Output that is out of context or does not make sense, (d) AI systems do not have emotions and cannot understand or convey emotions in the way humans can, which can result in Service-Generated Content or Output that lacks the empathy and emotion that humans are able to convey, (e) AI systems can perpetuate biases that are present in the data used to train them, which can result in Service-Generated Content or Output that is discriminatory or offensive, (f) AI systems can struggle with complex tasks, (g) AI systems require large amounts of data to train and generate content, and the data used to train AI systems may be of poor quality or biased, which will negatively impact the accuracy and quality of the Service-Generated Content or Output, and (h) Service-Generated Content and Output, and any other results of AI Features, can lack the personal touch that comes with content created by humans, which can make it seem cold and impersonal. You may not use AI Features in a manner that constitutes prohibited AI practices under applicable law, including unlawful biometric categorisation, social scoring, or other uses prohibited by applicable legislation.
You agree not to (i) attempt to circumvent model safeguards or content filters; (ii) generate or distribute deceptive, unlawful, or non-consensual impersonations (including deepfakes); (iii) remove or alter watermarks, C2PA data or other provenance/safety signals embedded in any Service-Generated Content or Output.
Certain features may offer face detection or recognition. When you consent to our collection and processing of biometric information, you authorise us and our service providers to create and use facial embeddings derived from your photos solely to provide the features to you. Features may be unavailable in some regions or disabled if laws change. We do not use facial embeddings for identity verification or marketing. To learn more, please visit our Privacy Policy.
You agree and acknowledge that your use of the Services is subject to our Copyright and Illegal Content policy.
The Service may contain links to other websites. Mixbook is not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. In addition, the Service may allow you to connect to third-party services (for example, to transmit Member Content from the third-party service to the Mixbook Service). Inclusion of any linked website or third-party service on the Service does not imply approval or endorsement of the linked website or service by Mixbook. If you decide to access these third-party websites or services, you do so at your own risk, and you may be subject to third-party terms and conditions (“Third-Party Terms”). For example, if you choose to transmit Member Content from Google Photos to the Service, you agree to Third-Party Terms such as the Google APIs Terms of Service, the current version of which is available at https://developers.google.com/terms/.
We may permit you to log in to the Service via various online third-party services, such as social media and social networking services like Google, Apple, or Facebook ("Social Networking Services"), and we may ask you to authenticate, register for or log into Social Networking Services through their respective providers. As part of such integration, the Social Networking Services will provide us with access to certain information that you have provided to such Social Networking Services, and we will use, store and disclose such information in accordance with these Terms of Service. For more information about the implications of activating these Social Networking Services and Mixbook’s use, storage and disclosure of information related to you and your use of such services within Mixbook (including your friend lists and the like), please see our Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed solely by the policies of such third parties, and Mixbook shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within the Service.
In addition, Mixbook is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Social Networking Services. As such, Mixbook is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Social Networking Services. Mixbook enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation.
Before using the Mixbook App, we may require you to install the latest version of the App on your mobile device, create an account, provide your account details as requested, and meet certain hardware and connectivity requirements that may change over time. You are responsible for any internet fees or mobile carrier charges incurred when accessing or using an App. If you uninstall the App from your device, you may lose access to some features of the Service that are only available through the App. While we make reasonable efforts to accurately represent the attributes of any product images you order through an App - including their colours - the actual colours you see depend on your mobile device, and we cannot guarantee that your device will display these colours correctly.
You are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Software available in connection with the Service and the transmission of applicable data, if any, is subject to applicable export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of applicable export laws. Downloading, accessing, or using the Software or Services is at your sole risk.
Mixbook offers Software that may be made available through the Apple App Store, the Google Play Store, or other distribution channels (“Distribution Channels”). If you obtain such Software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. These Terms of Service are between you and us only, and not with the Distribution Channel. To the extent that you utilise any other third-party products and services in connection with your use of the Service, you agree to comply with all applicable terms of any agreement for such third-party products and services.
You are solely responsible for your interactions with other users of the Service. Mixbook reserves the right, but has no obligation, to monitor disputes between you and other users of the Service.
Mixbook cares about the privacy of its Members. View Our Privacy Policy, which is incorporated into these Terms of Service.
To the extent permitted by applicable law, the Service and the Content are provided "as-is" and "as available," and Mixbook disclaims any and all warranties, whether express or implied, including without limitation implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
The Service may sometimes be unavailable due to maintenance, technical issues or events outside our control. To the extent permitted by law, we are not responsible for loss or damage caused by technical problems, unauthorised access to data, failures of networks or service providers, or general internet issues.
The Service and its content are provided on an “as available” basis. Except where the law provides otherwise, we do not make additional guarantees about uninterrupted availability or suitability for a particular purpose.
Nothing in these Terms of Service affects your legal rights as a consumer. In particular, we do not limit or exclude our responsibility for faulty or misdescribed goods, or for any other liability that cannot legally be limited.
We also do not exclude liability for death or personal injury caused by our negligence, or for fraud.
Subject to this, we are not liable for indirect or consequential losses, such as loss of profit, loss of revenue, loss of data, business interruption or loss of opportunity arising from your use of the Service or purchase of products.
Our total liability to you is limited as follows:
If you are unhappy with the Service, you may stop using it.
To the extent permitted by applicable laws, you agree to indemnify and reimburse us against all losses arising from: (a) any third party claim due to or arising out of your Member Content; or (b) your breach of applicable law.
These Terms of Service shall be governed by the applicable law of the country in which you live and any dispute between you and us regarding these Terms of Service will be dealt with by the courts in the country in which you live.
These Terms of Service constitute the entire agreement between you and Mixbook regarding the use of the Service, superseding any prior agreements between you and Mixbook relating to your use of the Service. The failure of Mixbook to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. Mixbook may assign its rights under this Agreement to any third party without notice or consent. By using the Service, you consent to our contacting you via email or other electronic means. To opt out receiving electronic communications other than those relating to your Mixbook account and orders, follow the opt-out instructions provided in any promotional email Mixbook sends to you. This Agreement is between you and Mixbook. No person who is not a party to this Agreement shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
If you have any questions or comments, please email us at privacy@mixbook.com. You may also contact us by mail at 2000 Broadway St., Redwood City, CA 94063.
If you are an individual in the EU, UK, Iceland, Norway, or Switzerland, you can also contact DataRep, our Data Protection Representative, by emailing mixbook@datarep.com or writing to DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland (referencing "Mixbook" or "Interactive Memories" in the body of the correspondence).
Please visit our Help page for more information.